Welcome to Richmond Medical Centre's Website 

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction

*if you wish to book a same day appointment please call at 8:30 in the morning as this is when we have free slots

*If you wish to chase up a hospital appointment or hospital letter please call up and ask to talk to a secretary instead of booking an appointment

*if you would like a doctor to produce you a report such as an insurance report, please ask for this at reception instead of booking an appointment

Please be aware that patients can book with a nurse for a well man or well woman check with a nurse by calling up and booking the appointment 

IMPORTANT ADVICE ABOUT CORONAVIRUS

The symptoms of Coronavirus are:

* A new continuous cough, cold or chest like symptoms

* A high temperature/fever of 37.8 and above

* Shortness of breath

But these symptoms do not necessarily mean you have the illness.  The symptoms are similar to other illnesses that are much more common, such as cold and flu.

As of Monday 16^th March we will not be allowing open access to our practice. Our aim is to reduce person to person contact. We put the health and safety of our patients and staff first at all times.

All contact to the practice for the foreseeable future is by telephone or email only.  Please be reassured that our team will endeavour to continue to deliver patient care, just in a different way.

The GP’s will be carrying out telephone and video consultations only. And then if approved by the GP’s we will allow access to the building.

If you collect repeat prescriptions in person, please telephone us and we can arrange for this to be sent electronically to a pharmacy.

If you think you have been exposed to Coronavirus then please contact NHS111 Online.

DO NOT ATTEND Richmond Medical Centre unless instructed to do so by the surgery. Thank you

Vulnerable People

If you are vulnerable or would like to register on behalf of a vulnerable person, please click below to register on the government website - https://www.gov.uk/coronavirus-extremely-vulnerable

Primary Care Network - Changes for the Practice - click here to find out more

Extended Access

We are now open for extended access. This means we are open until 8pm Monday to Friday and 8am -11am on Saturday and Sunday for pre-bookable appointments only

Click here for the Extended Access Leaflet

New prescribing policy

What is changing?

Our practice, along with others throughout England, will be implementing a new policy on prescriptions for over-the-counter medicines when used to treat a range of minor health conditions.  The national guidance on this policy has come from NHS England and the full local policy can be found on the Birmingham and Solihull CCG website.

The GPs and nurses at Richmond Medical Centre will no longer routinely be prescribing medicines that can be bought over-the-counter (OTC) for certain, mostly short term, conditions.  We will also no longer be prescribing vitamin and mineral supplements for most patients. Click here for more information.

We are asking patients to take a different approach to managing the following conditions:  

NEW - Data Protection Update - GDPR

A new Data Protection Bill ("DPB") in the UK will enact the General Data Protection Regulations with effect from 25 May 2018. The Information Commissioners Office, responsible to regulating data use in the UK, has stated that the introduction of the new legislation is “the biggest change to data protection law for a generation".

They have advised that their primary focus will be safeguarding customer and client data, and most organisations have good grounds for requesting, retaining and processing employee data. However, this does not exempt GP practices from having to comply. In addition to the financial risks of the practice not complying with data protection law, individuals will also have greater rights to challenge the organisation’s use of their data, which could lead to costly legal action.

Find out what is changing here.

2018 Patient Survey - The results are here, take a look.

Your Care Connected

Your Care Connected allows healthcare professionals to view information from your GP record, it will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such as blood tests and X-rays. Sharing your medical records could save your life - All patient aged over 15 years 11 months will be receiving a letter detailing this service. More information can be found on the website under "News" - Your Care Connected"

PPG ( Patient Participation Group) – We need your views

Would you like to receive news from your Practice first hand and on a regular basis?

Are you interested in learning more about health and associated matters?

If so, then all it needs is your name and e-mail address (this will never be forwarded onto anyone but the practice).

Please speak to reception for how to do this.

*if you would like more information on the group and how it works please click this link*-> http://www.richmondmc.co.uk/ppg.aspx?t=1

Download a PDF copy of our most recent news letter here -> News Letter